Lenovo Premier Support - Post Warranty - Warranty
Manufacturer: Lenovo Group Limited
Mfr. Part: 5WS7C21403
24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor
About This Product
Overview
Supporting your workforce was never this complex
Your IT teams are stretched with routine maintenance and support workloads, and are left with little time for innovation. Recruitment is a challenge in the face of IT skills shortages.
Supporting the remote workforce at the same time as driving digital transformation is extremely challenging for CIOs and IT teams. Organisations need to adapt to new technologies and practices rapidly.
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Features break fix support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- Next Business Day - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Premier Support - Post Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 24x7xNext Business Day
- Provided Support
- Break Fix Support Phone Support Comprehensive Software Support Case Management Technical Account Manager Parts Replacement Repair Reporting
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Characteristic
- Parts & Labor