Lexmark On-Site Repair - Extended Warranty - 2 Year - Warranty

Manufacturer: Xerox Corporation
Mfr. Part: 2364267

On-site - Maintenance - Parts & Labor - Physical, Electronic

Lexmark On-Site Repair - Extended Warranty - 2 Year - Warranty

About This Product

Overview

Product Description

Lexmark's best service offering! You get fast onsite service by next business day

Following the extended-warranty period, renewal coverage may be purchased for one year at a time as long as the product is supported by Lexmark.

Next-business-day response

Lexmark Onsite Service Warranties can be purchased one time during the base warranty of the product. One-year, two-year, three-year or four-year extensions, for up to five years of total coverage from the date of product purchase, may be available. Extensions must be purchased before the base warranty expires.

Highly trained service representatives

With Lexmark Onsite Service coverage, if your technical issue cannot be resolved over the phone, a Lexmark Technical Support representative will dispatch a qualified Lexmark service technician to your location for next-business-day service. The technician will service your defective device onsite and will make sure it meets Lexmark's most stringent standards of quality and performance. This offering includes telephone and Web-based support, all parts and labour, and onsite service and testing.

  • Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
  • Physical service sub type supports scheduling flexibility for work carried out on site, helping align tasks with available service arrangements
  • Features repair service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
  • Next Business Day - Part and Labor (for requests before 5:00 p.m.) service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 2 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point

Quick Specifications

Service Name
On-Site Repair - Extended Warranty
Product Type
Warranty
Service Main Type
Maintenance
Service Sub Type
Physical Electronic
Provided Support
Repair Parts Replacement Testing Phone Support Web Support Web Knowledge Base Access
Service Response Time
Next Business Day - Part and Labor (for requests before 5:00 p.m.)
Service Location
On-site
Service Duration
2 Year