Logitech Select for Small Rooms Four Year Plan

Manufacturer: Logitech
Mfr. Part: 994-000396

Service Plan | Used with Meetup (2) & Rally Bar Huddle Only

Logitech Select for Small Rooms Four Year Plan

About This Product

Overview

Eliminate barriers to collaboration and ensure your video collaboration solutions are always ready with a service plan focused on uptime and business-class performance from a vendor you know and trust. Logitech Select for Small Rooms is a comprehensive service plan for rooms equipped with a Rally Bar Huddle, MeetUp, or MeetUp 2. It features 24/7 issue resolution by product experts, accelerated RMA, and advanced device and space management tools in Sync for maximum uptime.

Think of Select as a help desk staffed by video collaboration specialists. When downtime is not an option, rely on us to provide the right level of assistance fast.

  • Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.
  • A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.
  • Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).
  • Select's advanced RMA aims to deliver next-business-day replacements for Logitech products under warranty to minimize downtime.
  • Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible by purchasing a service plan for 50 or more rooms.
  • Get all premium Logitech Sync features such as issue alerts and ServiceNow integration to proactively solve issues, plus real-time analytics for meeting room utilization.
  • Sync Remote UI Access lets you interact with Logitech devices directly as if you were in the room. You can easily manage device setup or update settings from your browser.
  • Deploy Logitech room booking with Tap Scheduler to enable teams to easily find and book rooms, and help employees navigate the office through customized maps.

Quick Specifications

Service Name
Select for Small Rooms
Product Type
Service
Service Main Type
Exchange
Service Description
24x7
Service Location
On-site
Service Duration
4 Year
Product Supported
Logitech Select - 1 Small Room