Microsoft Complete For Business - 3 Year - Warranty

Manufacturer: Microsoft Corporation
Mfr. Part: A9W-00005

Service Depot - Exchange - Physical, Electronic

Microsoft Complete For Business - 3 Year - Warranty

About This Product

Overview

Microsoft Complete extended service plans.

Protect your investment and stay productive. Get up to four years extended coverage, accident protection, and expert support for your company's Surface devices.

Microsoft Complete extended service plans.

Protect your investment and stay productive. Get up to four years extended coverage, accident protection, and expert support for your company's Surface devices.

Find a business reseller to discuss pricing options for your organization.

Protect your investment.

  • Extend the life of your Surface

    Protect your investment to keep your Surface working for you. Microsoft Complete extends your device coverage for hardware defects or malfunctions up to four years. Have an issue? We make it easy with quick shipping options to minimize downtime.

  • Protect your device

    Accidents happen. With Microsoft Complete, you get three or four years of accidental damage protection - even from drops and spills. Microsoft Complete provides solutions and tools to keep your secure business information safe.

  • Get expert help

    No one knows your Surface better than Microsoft. Get expert technical support from anywhere to help you get the most out of your Surface.

  • Stay productive

    At Microsoft, we know how much your time matters. Microsoft Complete helps get you set up and loving your device. If anything happens, we get you going right away.

  • Exclusively with Complete for Enterprise

    Complete for Enterprise supports your unique business needs with a scalable and efficient service and you get:

    • Claims sharing across your organization. We know that some employees are more careful with devices that others. Your accidental damage claims are grouped together so you can spend less time managing claims and more time on what matters.
    • Access to a separate group of claims, equal to 1% of total devices purchased. Retain your non-bootable devices and receive replacement devices with advanced exchange.
    • Live online or onsite training designed with your organization in mind. Content is customizable and schedules are flexible so you can train the right teams at the right time.
    • Deployment support from the Onboarding Desk. You'll have access to deployment material to share internally, along with assistance in registering your devices and coordinating your training.
  • Exclusively with Complete for Education

    Benefits include:

    • Claims sharing across your institution. Whether it's a school district, department, or classroom - we've got you covered. Your accidental damage claims are grouped together so you can spend less time managing claims and more time on what matters, using your Surface to learn.
    • The Onboarding Desk to help you get up and running smoothly. You'll have access to our Smart Start resources - custom content for your institution on how to use your Surface device and Windows 10, along with how to submit a claim and other FAQs.
    • Live online or onsite training designed with your institution in mind. You'll walk away from this training feeling more confident and comfortable with your new Surface.
  • Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
  • Physical service sub type assists with hands-on tasks that help progress project work within planned timelines under the service framework
  • Features accidental damage protection service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Complete For Business
Product Type
Warranty
Service Main Type
Exchange
Service Sub Type
Physical Electronic
Provided Support
Accidental Damage Protection Replacement Surface Data Eraser Tool
Service Location
Service Depot
Service Duration
3 Year
Product Supported
Microsoft Surface Pro