NetAlly AllyCare Support - 1 Year Warranty Service for LR-G2, LR-G2-ACKG2-CBO (LR-G2 only), LR-G2-KIT, LR-G2-LS-KIT (LR-G2 only) & EXG-200-LRG2-KIT (LR-G2 only)
Manufacturer: NetAlly
Mfr. Part: LR-G2-1YS
Extended support agreement - 24 x 7 - Maintenance - Parts & Labor - Electronic and Physical Service
About This Product
Overview
AllyCare is a comprehensive support and maintenance service for NetAlly's Network Tools and AirMagnet® software that offers significant value over standard warranty. Membership of AllyCare can be purchased as either a 1-year membership or the value-added 3-year membership rate.
Members enjoy the following privileges:- Reduced risk by providing hardware repair or replacement services should the unit malfunction or be accidentally damaged
- Major software version upgrades, minor updates, and firmware updates to ensure the solution's functionality is extended
- Priority response to technical support calls with online case submissions and the ability to track progress and escalation online
- Access to a searchable knowledge base for rapid problem identification
- Members-only promotions and programs that add value to your purchase
- Hardware repair or replacement services included, should the unit malfunction
- Major software version upgrades, minor updates, and firmware updates
- Unlimited access to our Knowledge Base---You'll have an open door to valuable proprietary information we've gathered from helping customers over the years. It also includes helpful technical articles written by our experts.
- Members-only promotions and programs
- Access to online training modules, searchable knowledge base, online case submission, and much more
Quick Specifications
- Service Name
- AllyCare Support
- Product Type
- Service
- Service Main Type
- Technical
- Service Duration
- 1 Year
- Product Supported
- NetAllyLR-G2 Network Test Tool