Netgear Overdrive Support - 5 Year - Warranty
Manufacturer: Netgear, Inc
Mfr. Part: DRP-GS105EP-60
24 x 7 x Next Business Day - Exchange
About This Product
Overview
Priority access, faster replacements, and deep engineering support, built for environments where downtime isn't an option.
- Priority case handling (2 Hour SLA for P1 Cases)
- Fast-track escalation to Level 2 engineers
- Next-business-day hardware replacement
- Scheduled support calls & quarterly reporting.
- Provides continued coverage after the manufacturers warranty ends, helping protect the equipment from issues that may occur later
- Set-up Support service is included to assist you with resolving issues and address problems through the available support features
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- Overdrive Support
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Service Response Time
- Next Business Day - Replacement
- Service Duration
- 5 Year
- Product Supported
- Netgear S105EP Easy Smart 5-Port Gigabit Ethernet PoE+ Manageable Switch (63 W)