NVIDIA AI Enterprise Support Services Business Standard Support On-Site - 21 Month - Service
9 x 5 x Next Business Day - On-site - Technical
About This Product
Overview
NVIDIA AI Enterprise is an end-to-end, cloud-native suite of AI software, certified to deploy anywhere and run on common virtualization and container orchestration platforms. The operating system of the NVIDIA AI platform, NVIDIA AI Enterprise, is essential for production and support of applications built with an extensive library of frameworks from NVIDIA. Whether it's creating more engaging chatbots and virtual assistants with NVIDIA® Riva, building smarter recommendations to help consumers make better purchasing decisions with NVIDIA Merlin™, or developing AI-powered medical imaging and genomics with NVIDIA Clara™, NVIDIA AI Enterprise supports NVIDIA domain-specific frameworks that developers can leverage to build innovative business solutions.
NVIDIA AI Enterprise customers get live expert guidance with service level-agreement (SLA) response times, access to a case management portal, and software updates, maintenance releases, and security notifications. Businesses can rely on NVIDIA AI experts to keep their AI suite running smoothly. NVIDIA experts can help you reach your AI goals.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features consulting service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Business Day service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 21 Month service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- AI Enterprise Support Services Business Standard Support On-Site
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 9x5xNext Business Day
- Provided Support
- Consulting New Releases Update Phone Support Training Web Knowledge Base Access Web Support
- Service Response Time
- Next Business Day
- Service Location
- On-site
- Service Duration
- 21 Month