NVIDIA Enterprise Business Critical Support Services with RMA - Renewal - 18 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 792-CS440Z+P2CMR18
Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24/7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings and must be purchased for individual products. For complete coverage, Enterprise Business Critical support entitlements must be purchased for all NVIDIA offerings being deployed with the solution. Refer to the individual terms and conditions of each product for complete details.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features online return material authorization (rma) service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - RMA service response time helps accommodate service needs within the defined response window
- 18 Month service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services with RMA - Renewal
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Online Return Material Authorization (RMA) Replacement
- Service Response Time
- 4 Hour - RMA
- Service Duration
- 18 Month
- Product Supported
- NVIDIA GA400