NVIDIA Enterprise Business Critical Support Services with RMA - Renewal - 52 Month - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 792-CS440Z+P2CMR52

Exchange

NVIDIA Enterprise Business Critical Support Services with RMA - Renewal - 52 Month - Service

About This Product

Overview

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24/7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings and must be purchased for individual products. For complete coverage, Enterprise Business Critical support entitlements must be purchased for all NVIDIA offerings being deployed with the solution. Refer to the individual terms and conditions of each product for complete details.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Online Return Material Authorization (RMA) service is included to assist you with resolving issues and address problems through the available support features
  • 4 Hour - RMA service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 52 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
Enterprise Business Critical Support Services with RMA - Renewal
Product Type
Service
Service Main Type
Exchange
Provided Support
Online Return Material Authorization (RMA) Replacement
Service Response Time
4 Hour - RMA
Service Duration
52 Month
Product Supported
NVIDIA GA400