NVIDIA Enterprise Business Critical Support Services with RMA - Renewal - 5 Year - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 792-CS440Z+P2CMR60

Exchange

NVIDIA Enterprise Business Critical Support Services with RMA - Renewal - 5 Year - Service

About This Product

Overview

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24/7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings and must be purchased for individual products. For complete coverage, Enterprise Business Critical support entitlements must be purchased for all NVIDIA offerings being deployed with the solution. Refer to the individual terms and conditions of each product for complete details.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features online return material authorization (rma) service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - RMA service response time for convenient and efficient handling of service needs
  • 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Quick Specifications

Service Name
Enterprise Business Critical Support Services with RMA - Renewal
Product Type
Service
Service Main Type
Exchange
Provided Support
Online Return Material Authorization (RMA) Replacement
Service Response Time
4 Hour - RMA
Service Duration
5 Year
Product Supported
NVIDIA GA400