NVIDIA Enterprise Business Critical Support Services with RMA - Renewal - 28 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 792-CS444Z+P2CMR28
On-site - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24/7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings and must be purchased for individual products. For complete coverage, Enterprise Business Critical support entitlements must be purchased for all NVIDIA offerings being deployed with the solution. Refer to the individual terms and conditions of each product for complete details.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - RMA service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 28 Month service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services with RMA - Renewal
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Replacement Online Return Material Authorization (RMA)
- Service Response Time
- 4 Hour - RMA
- Service Location
- On-site
- Service Duration
- 28 Month
- Product Supported
- NVIDIA GA400