NVIDIA Enterprise Business Critical Support Services with RMA - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 792-CS444Z+P2CMR33
On-site - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24/7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings and must be purchased for individual products. For complete coverage, Enterprise Business Critical support entitlements must be purchased for all NVIDIA offerings being deployed with the solution. Refer to the individual terms and conditions of each product for complete details.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features online return material authorization (rma) service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 4 Hour - RMA service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services with RMA
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Online Return Material Authorization (RMA) Replacement
- Service Response Time
- 4 Hour - RMA
- Service Location
- On-site