NVIDIA Enterprise Business Critical Support Services with RMA - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 792-CS444Z+P2CMR37
On-site - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24/7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings and must be purchased for individual products. For complete coverage, Enterprise Business Critical support entitlements must be purchased for all NVIDIA offerings being deployed with the solution. Refer to the individual terms and conditions of each product for complete details.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Online Return Material Authorization (RMA) service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - RMA service response time helps accommodate service needs within the defined response window
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services with RMA
- Product Type
- Service
- Service Main Type
- Exchange
- Provided Support
- Online Return Material Authorization (RMA) Replacement
- Service Response Time
- 4 Hour - RMA
- Service Location
- On-site