NVIDIA AI Enterprise Support Services Business Critical Support with Advanced RMA - 3 Year - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU644Z+P2CMI36

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

NVIDIA AI Enterprise Support Services Business Critical Support with Advanced RMA - 3 Year - Service

About This Product

Overview

NVIDIA AI Enterprise is an end-to-end, cloud-native suite of AI software, certified to deploy anywhere and run on common virtualization and container orchestration platforms. The operating system of the NVIDIA AI platform, NVIDIA AI Enterprise, is essential for production and support of applications built with an extensive library of frameworks from NVIDIA. Whether it's creating more engaging chatbots and virtual assistants with NVIDIA® Riva, building smarter recommendations to help consumers make better purchasing decisions with NVIDIA Merlin™, or developing AI-powered medical imaging and genomics with NVIDIA Clara™, NVIDIA AI Enterprise supports NVIDIA domain-specific frameworks that developers can leverage to build innovative business solutions.

NVIDIA AI Enterprise customers get live expert guidance with service level-agreement (SLA) response times, access to a case management portal, and software updates, maintenance releases, and security notifications. Businesses can rely on NVIDIA AI experts to keep their AI suite running smoothly. NVIDIA experts can help you reach your AI goals.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features new releases update service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
  • 4 Hour - Parts and Labor service response time helps accommodate service needs within the defined response window
  • 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service

Quick Specifications

Service Name
AI Enterprise Support Services Business Critical Support with Advanced RMA
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
New Releases Update Online Return Material Authorization (RMA) Parts Replacement Phone Support Repair Training Web Knowledge Base Access Web Support
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site
Service Duration
3 Year