NVIDIA Enterprise Business Critical Support Services - (Renewal) - 41 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU940Z+P2CMR41
24 x 7 x 4 Hour - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
- 41 Month service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services - (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Replacement
- Service Duration
- 41 Month
- Product Supported
- NVIDIA MUA9602 H Appliance