NVIDIA Enterprise Business Critical Support Service with RMA - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU940Z+P2CMR47
24 x 7 x 4 Hour - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service with RMA
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Replacement
- Product Supported
- NVIDIA MUA9602 H Appliance