NVIDIA Enterprise Business Critical Support Service with RMA - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU940Z+P2CMR50

24 x 7 x 4 Hour - Exchange

NVIDIA Enterprise Business Critical Support Service with RMA - Service

About This Product

Overview

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features replacement service for dependable efficiency with peace of mind
  • 4 Hour - Replacement service response time for your convenience with maximum efficiency

Quick Specifications

Service Name
Enterprise Business Critical Support Service with RMA
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Replacement Phone Support Return Merchandise Agreement (RMA)
Service Response Time
4 Hour - Replacement
Product Supported
NVIDIA MUA9602 H Appliance