NVIDIA AI Enterprise Support Services Business Critical Support with Advanced RMA - Extended Service - 1 Year - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU944Z+P2CMI12

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

NVIDIA AI Enterprise Support Services Business Critical Support with Advanced RMA - Extended Service - 1 Year - Service

About This Product

Overview

Business-critical support helps protect and secure your assets with 24/7 access to support engineers and a faster one-hour response time for severity 1 issues through NVIDIA Support. Experience a faster response time for all of your cases and get your tickets into the priority queue.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
  • 4 Hour - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
AI Enterprise Support Services Business Critical Support with Advanced RMA - Extended Service
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Repair Phone Support Return Merchandise Agreement (RMA) Web Support Web Knowledge Base Access Training New Releases Update
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site
Service Duration
1 Year