NVIDIA Enterprise Business Critical Support Service with RMA - 3 Year - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU944Z+P2CMI36
24 x 7 x 4 Hour - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service with RMA
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Return Merchandise Agreement (RMA) Phone Support
- Service Response Time
- 4 Hour - Replacement
- Service Duration
- 3 Year
- Product Supported
- NVIDIA MUA9602 H Appliance