NVIDIA Enterprise Business Critical Support Services - (Renewal) - 18 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU944Z+P2CMR18
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time for convenient and efficient handling of service needs
- 18 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services - (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Service Duration
- 18 Month