NVIDIA Enterprise Business Critical Support Service with RMA - (Renewal) - 19 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU944Z+P2CMR19
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Replacement service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 19 Month service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service with RMA - (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Service Duration
- 19 Month