NVIDIA Enterprise Business Critical Support Service with RMA - (Renewal) - 27 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU944Z+P2CMR27
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time for convenient and efficient handling of service needs
- 27 Month service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service with RMA - (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Service Duration
- 27 Month