NVIDIA Enterprise Business Critical Support Services - (Renewal) - 28 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU944Z+P2CMR28
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Advance Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 28 Month service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services - (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement Return Merchandise Agreement (RMA)
- Service Response Time
- 4 Hour - Advance Replacement
- Service Location
- On-site
- Service Duration
- 28 Month