NVIDIA AI Enterprise Support Services Business Critical Support with Advanced RMA - Extended Service (Renewal) - 5 Year - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU944Z+P2CMR60

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

NVIDIA AI Enterprise Support Services Business Critical Support with Advanced RMA - Extended Service (Renewal) - 5 Year - Service

About This Product

Overview

Business-critical support helps protect and secure your assets with 24/7 access to support engineers and faster response time of over hour for severity 1 issues through NVIDIA Support. Experience a faster response time for all of your cases, and get your tickets into the priority queue.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
  • 4 Hour - Parts & labor service response time for convenient and efficient handling of service needs
  • 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
AI Enterprise Support Services Business Critical Support with Advanced RMA - Extended Service (Renewal)
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Phone Support Return Merchandise Agreement (RMA) Parts Replacement Repair Web Support Web Knowledge Base Access Training New Releases Update Replacement
Service Response Time
4 Hour - Parts & labor
Service Location
On-site
Service Duration
5 Year