NVIDIA Enterprise Business Critical Support Services - (Renewal) - 10 Month - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N0Z+P2CMR10

24 x 7 - Technical

NVIDIA Enterprise Business Critical Support Services - (Renewal) - 10 Month - Service

About This Product

Overview

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 10 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
Enterprise Business Critical Support Services - (Renewal)
Product Type
Service
Service Main Type
Technical
Service Description
24x7
Provided Support
Phone Support
Service Duration
10 Month
Product Supported
NVIDIA MUA9602H Appliance