NVIDIA Enterprise Business Critical Support Service - (Renewal) - 31 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N0Z+P2CMR31
24 x 7 - Technical
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 31 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service - (Renewal)
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7
- Provided Support
- Phone Support
- Service Duration
- 31 Month
- Product Supported
- NVIDIA MUA9602H Appliance