NVIDIA AI Enterprise Support Services Business Critical Support - (Renewal) - 38 Month - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N0Z+P2CMR38

24 x 7 x 1 Hour - Technical

NVIDIA AI Enterprise Support Services Business Critical Support - (Renewal) - 38 Month - Service

About This Product

Overview

Business-critical support helps protect and secure your assets with 24/7 access to support engineers and a faster one-hour response time for severity 1 issues through NVIDIA Support. Experience a faster response time for all of your cases and get your tickets into the priority queue.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 1 Hour - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 38 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
AI Enterprise Support Services Business Critical Support - (Renewal)
Product Type
Service
Service Main Type
Technical
Service Description
24x7x1 Hour
Provided Support
Phone Support Consulting Web Support Web Knowledge Base Access Training New Releases Update
Service Response Time
1 Hour - Phone Support
Service Duration
38 Month
Product Supported
NVIDIA MUA9602H-2SRS