NVIDIA Enterprise Business Critical Support Services - 4 Year - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N4Z+P2CMI48
On-site - Technical
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- 4 Hour service response time for convenient and efficient handling of service needs
- 4 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services
- Product Type
- Service
- Service Main Type
- Technical
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Service Duration
- 4 Year
- Product Supported
- NVIDIA MUA9602 H Appliance