NVIDIA Enterprise Business Critical Support Services - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N4Z+P2CMR07
24 x 7 x 4 Hour - On-site - Technical
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 4 Hour service response time helps accommodate service needs within the defined response window
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Enterprise Business Critical Support Services
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Product Supported
- NVIDIA MUA9602 H Appliance