NVIDIA Enterprise Business Critical Support Service - (Renewal) - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N4Z+P2CMR10

24 x 7 x 4 Hour - On-site - Technical

NVIDIA Enterprise Business Critical Support Service - (Renewal) - Service

About This Product

Overview

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.

  • Provides reliable support to resolve all your technical issues
  • Features phone support service for dependable efficiency with peace of mind
  • On-site support guarantees quick solutions with on-site availability of experts
  • 4 Hour service response time for timely completion with increased dependability

Quick Specifications

Service Name
Enterprise Business Critical Support Service - (Renewal)
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Phone Support
Service Response Time
4 Hour
Service Location
On-site
Product Supported
NVIDIA MUA9602H Appliance