NVIDIA AI Enterprise Support Services Business Critical Support - (Renewal) - 1 Year - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N4Z+P2CMR12

24 x 7 x 4 Hour - On-site - Technical

NVIDIA AI Enterprise Support Services Business Critical Support - (Renewal) - 1 Year - Service

About This Product

Overview

Business-critical support helps protect and secure your assets with 24/7 access to support engineers and a faster one-hour response time for severity 1 issues through NVIDIA Support. Experience a faster response time for all of your cases and get your tickets into the priority queue.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features consulting service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
AI Enterprise Support Services Business Critical Support - (Renewal)
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Consulting Phone Support Web Support Web Knowledge Base Access Training New Releases Update
Service Response Time
4 Hour - Phone Support
Service Location
On-site
Service Duration
1 Year