NVIDIA Enterprise Business Critical Support Service - (Renewal) - 42 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N4Z+P2CMR42
24 x 7 x 4 Hour - On-site - Technical
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour service response time helps accommodate service needs within the defined response window
- 42 Month service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service - (Renewal)
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Service Duration
- 42 Month