NVIDIA Enterprise Business Critical Support Service - (Renewal) - 58 Month - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9N4Z+P2CMR58

24 x 7 x 4 Hour - On-site - Technical

NVIDIA Enterprise Business Critical Support Service - (Renewal) - 58 Month - Service

About This Product

Overview

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour service response time for convenient and efficient handling of service needs
  • 58 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
Enterprise Business Critical Support Service - (Renewal)
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Phone Support
Service Response Time
4 Hour
Service Location
On-site
Service Duration
58 Month