NVIDIA AI Enterprise Support Services Business Critical Support - 5 Year - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9NNZ+P2CMI60

24 x 7 x Next Business Day - On-site - Technical

NVIDIA AI Enterprise Support Services Business Critical Support - 5 Year - Service

About This Product

Overview

Business-critical support helps protect and secure your assets with 24/7 access to support engineers and a faster one-hour response time for severity 1 issues through NVIDIA Support. Experience a faster response time for all of your cases and get your tickets into the priority queue.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Business Day - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
AI Enterprise Support Services Business Critical Support
Product Type
Service
Service Main Type
Technical
Service Description
24x7xNext Business Day
Provided Support
Phone Support Web Support Web Knowledge Base Access Training New Releases Update Consulting
Service Response Time
Next Business Day - Phone Support
Service Location
On-site
Service Duration
5 Year