NVIDIA Enterprise Business Critical Support Service - (Renewal) - 31 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9NNZ+P2CMR31
24 x 7 x Next Business Day - On-site - Technical
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Business Day service response time for convenient and efficient handling of service needs
- 31 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service - (Renewal)
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7xNext Business Day
- Provided Support
- Phone Support
- Service Response Time
- Next Business Day
- Service Location
- On-site
- Service Duration
- 31 Month