NVIDIA Enterprise Business Critical Support Service - (Renewal) - 42 Month - Service
Manufacturer: NVIDIA Corporation
Mfr. Part: 793-CU9NNZ+P2CMR42
24 x 7 x Next Business Day - On-site - Technical
About This Product
Overview
The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Support service provides 24x7 support and a one-hour response time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Critical support needs to be purchased for all NVIDIA offerings being deployed with the solution.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day service response time helps accommodate service needs within the defined response window
- 42 Month service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Enterprise Business Critical Support Service - (Renewal)
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7xNext Business Day
- Provided Support
- Phone Support
- Service Response Time
- Next Business Day
- Service Location
- On-site
- Service Duration
- 42 Month