NVIDIA AI Enterprise Support Services Business Standard Support - (Renewal) - 41 Month - Service

Manufacturer: NVIDIA Corporation
Mfr. Part: 793-SU9N0Z+P2CMR41

9 x 5 x 4 Hour - Technical

NVIDIA AI Enterprise Support Services Business Standard Support - (Renewal) - 41 Month - Service

About This Product

Overview

With NVIDIA AI Enterprise, organizations benefit from the transparency of open source-with the assurance of full enterprise support and platform certification-so AI projects stay on track. Enterprises also extend their team to include NVIDIA experts, get ticket prioritization and coordinated support across the full solution, including partner products-until resolution-control their upgrade and maintenance schedules with long term support (LTS) options, and access customer training and knowledge base resources.

NVIDIA AI Enterprise software products can be purchased as either perpetual licenses with support services or as annual subscriptions. The perpetual license gives the user the right to use the software indefinitely, with no expiration, but an active support services contract is required to access NVIDIA Enterprise Support and receive software updates. The annual subscription model offers lower upfront costs and allows IT departments more flexibility to manage changing license volume requirements. NVIDIA AI Enterprise Support Services are bundled with AI Enterprise software for the duration of the software term.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 41 Month service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Quick Specifications

Service Name
AI Enterprise Support Services Business Standard Support - (Renewal)
Product Type
Service
Service Main Type
Technical
Service Description
9x5x4 Hour
Provided Support
Phone Support Consulting Web Support Web Knowledge Base Access Training New Releases Update Software Update
Service Response Time
4 Hour - Phone Support
Service Duration
41 Month
Product Supported
NVIDIA MUA9602H-2SRS