SonicWall Silver Support - 3 Year - Service

Manufacturer: SonicWall Inc.
Mfr. Part: 01-SSC-4292

24 x 7 - Exchange - Electronic and Physical

SonicWall Silver Support - 3 Year - Service

About This Product

Overview

More than a traditional break-fix service, SonicWall Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.

Available in one-, two- and three-year agreements, SonicWall Silver Support services include:

  • Chat/Email/Web/Telephone Support - for technical assistance
  • Software/Firmware Updates - for all software and firmware updates and upgrades
  • Hardware Replacement - Advance Exchange for replacement of defective hardware
  • Support Tools - for access to SonicWall's electronic support tools
  • Provides reliable support to resolve all your technical issues
  • Features live chat service that helps you handle any mishaps
  • Electronic and Physical service sub type for better reliability and ensure maximum productivity
  • 3 Year service duration to ensure maximum dependability and accurate results

Quick Specifications

Service Name
Silver Support
Product Type
Service
Service Main Type
Exchange
Service Sub Type
Electronic and Physical
Service Description
24x7
Provided Support
Live Chat Phone Support Email Support Web Support Firmware Updates Firmware Upgrade Software Update Software Upgrade Replacement
Service Duration
3 Year