SonicWall Silver Support - 1 Year - Service
Manufacturer: SonicWall Inc.
Mfr. Part: 01-SSC-4302
24 x 7 - Exchange - Electronic and Physical
About This Product
Overview
More than a traditional break-fix service, SonicWall Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.
Available in one-, two- and three-year agreements, SonicWall Silver Support services include:
- Chat/Email/Web/Telephone Support - for technical assistance
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to SonicWall's electronic support tools
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features web support service that helps you handle any mishaps
- Electronic and Physical service sub type for better usability and increased efficiency
- 1 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Silver Support
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7
- Provided Support
- Web Support Email Support Phone Support Firmware Updates Firmware Upgrade Software Update Software Upgrade Replacement Live Chat
- Service Duration
- 1 Year
- Product Supported
- SonicWALL NSA 3600 Network Security Appliance