SonicWall E-Class Support - 1 Year - Service
Manufacturer: SonicWall Inc.
Mfr. Part: 01-SSC-7922
24 x 7 - Exchange - Electronic and Physical
About This Product
Overview
Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:
- Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
- Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to Dell SonicWALL's electronic support tools
- Provides reliable support to resolve all your technical issues
- Replacement service included to resolve your problems
- Electronic and Physical service sub type for better usability and increased efficiency
- 24 x 7 Phone Support service availability to better accommodate your requirements and scheduling
- 1 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- E-Class Support
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7
- Provided Support
- Replacement Phone Support Email Support Web Support Software Update Firmware Updates Firmware Upgrade Software Upgrade
- Service Duration
- 1 Year