SonicWall E-Class Support - 1 Year - Service
Manufacturer: SonicWall Inc.
Mfr. Part: 01-SSC-8437
24 x 7 - Exchange - Electronic and Physical
About This Product
Overview
SonicWall E-Class Support 24x7 is designed for customers with SonicWall E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:
- Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a SonicWall Enterprise TAC
- Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to SonicWall's electronic support tools
- Gives you complete peace of mind and confidence in your results
- Features replacement service for dependable efficiency with peace of mind
- Electronic and Physical service sub type for your convenience and ease of operation
- 24 x 7 Phone Support service availability for timely completion with increased dependability
- 1 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- E-Class Support
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7
- Provided Support
- Replacement Phone Support Email Support Web Support Software Update Firmware Updates Firmware Upgrade Software Upgrade
- Service Duration
- 1 Year
- Product Supported
- Aventail E-Class SRA Virtual Appliance - 10 User - Stackable