Vertiv 2 Year Gold Hardware Maintenance Plan for Vertiv Avocent HMX1 (5100) High Performance KVM (2YGLD-HMX1)
Manufacturer: Vertiv
Mfr. Part: 2YGLD-HMX1
24 x 7 x Next Business Day - Maintenance - Physical, Electronic
About This Product
Overview
When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 2 Year Gold Hardware Maintenance Plan is available for Vertiv Avocent HMX1 (5100) High Performance KVM. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv. Advanced replacement with media retention allows customer to keep dead unit and send a certificate of destruction within a set period of time.
- 2 year hardware maintenance plan for Vertiv Avocent HMX1 (5100) High Performance KVM
- 2-8 hour service response time depending on severity level
- Advanced replacement with next-business-day RMA
- Advanced replacement with media retention
- Anytime 24/7 telephone support access
Quick Specifications
- Service Name
- Gold Support - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 24x7xNext Business Day
- Provided Support
- Replacement Phone Support
- Service Response Time
- Next Business Day - Replacement
- Service Duration
- 2 Year