WatchGuard Standard Support - Extended Warranty - 2 Year - Warranty
Manufacturer: WatchGuard Technologies, Inc
Mfr. Part: WGT1850062
24 x 7 x Next Day - Service Depot - Exchange
About This Product
Overview
24 x 7 TECHNICAL SUPPORT
No matter which WatchGuard network security appliance you buy, your support needs will be covered 24 x 7 by our in-house team of highly trained technical experts.
HARDWARE WARRANTY
WatchGuard's hardware warranty includes advance hardware replacement to ensure that a replacement appliance is shipped immediately if a fault is identified.
SOFTWARE UPDATES
WatchGuard continually enhances the capabilities of its operating system software and services. Your Support license gives you access to all new releases at no cost.
- Round-the-clock technical support comes standard with all appliances.
- Important software updates. Receive more than just the standard fixes and minor software patches. The Support program delivers feature enhancements, full-rev updates, and new capabilities as long as your Support subscription is active.
- Platinum level support allows organizations with complex environments to have personalized service from a Technical Account Manager to help them achieve strategic goals with WatchGuard products.
- Minimize downtime in the rare case of a hardware failure. WatchGuard will ship a replacement via pre-paid, next-day airfreight in advance of receiving the returned appliance.
- You never have to go it alone. Additional Support offerings include Remote Installation Services.
Quick Specifications
- Service Name
- Standard Support - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Day
- Provided Support
- Phone Support Advance Hardware Replacement Replacement New Releases Update Web Support Software Update Software Patches
- Service Response Time
- Next Day - Advance Hardware Replacement
- Service Location
- Service Depot
- Service Duration
- 2 Year