WatchGuard Standard Support - 4 Year / Unlimited Incident - Warranty

Manufacturer: WatchGuard Technologies, Inc
Mfr. Part: WGT490064

24 x 7 - Exchange

WatchGuard Standard Support - 4 Year / Unlimited Incident - Warranty

About This Product

Overview

24 x 7 TECHNICAL SUPPORT

No matter which WatchGuard network security appliance you buy, your support needs will be covered 24 x 7 by our in-house team of highly trained technical experts.

HARDWARE WARRANTY

WatchGuard's hardware warranty includes advance hardware replacement to ensure that a replacement appliance is shipped immediately if a fault is identified

SOFTWARE UPDATES

WatchGuard continually enhances the capabilities of its operating system software and services. Your Support license gives you access to all new releases at no cost

  • Round-the-clock technical support comes standard with all appliances.
  • Important software updates. Receive more than just the standard fixes and minor software patches. The Support program delivers feature enhancements, full-rev updates, and new capabilities as long as your Support subscription is active.
  • Platinum level support allows organizations with complex environments to have personalized service from a Technical Account Manager to help them achieve strategic goals with WatchGuard products.
  • Minimize downtime in the rare case of a hardware failure. WatchGuard will ship a replacement via pre-paid, next-day airfreight in advance of receiving the returned appliance.
  • You never have to go it alone. Additional Support offerings include Remote Installation Services

Quick Specifications

Service Name
Standard Support
Product Type
Warranty
Service Main Type
Exchange
Service Description
24x7
Provided Support
Phone Support Advance Hardware Replacement Software Update Software Patches
Service Duration
4 Year / Unlimited Incident
Product Supported
WatchGuard T45-CW