Zebra OneCare Essential with Comprehensive Coverage - Extended Warranty - 5 Year - Warranty
Manufacturer: Zebra Technologies Corporation
Mfr. Part: Z1AE-DS990X-5C00
8 x 5 x 3 Business Day - Carry-in - Maintenance - Parts & Labor
About This Product
Overview
ESSENTIAL | BASIC ASSURANCE
This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:
- Comprehensive coverage - if it's broken, we fix it
- Covers accidental damage, plus normal wear and tear
- 8x5 local time live-agent support
- 3-day repair turnaround time
- Access to restricted software
- Device Diagnostics for mobile computers
- VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
- 3 Business Day - Repair service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Carry?in service provides a method for bringing in?warranty products to a service point for assistance within the defined support process
Quick Specifications
- Service Name
- OneCare Essential with Comprehensive Coverage - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Description
- 8x5x3 Business Day
- Provided Support
- Parts Replacement Repair Phone Support Accidental Damage Protection Online Training New Releases Update Diagnosis Wear & Tear Live Chat Case Management Analytics Report
- Service Response Time
- 3 Business Day - Repair
- Service Location
- Carry-in
- Service Duration
- 5 Year