Zebra OneCare Essential With Comprehensive Coverage - Extended Service - 5 Year - Service

Manufacturer: Zebra Technologies Corporation
Mfr. Part: Z1AE-TC501X-5C00

8 x 5 x 3 Business Day - Carry-in - Maintenance - Parts & Labor

Zebra OneCare Essential With Comprehensive Coverage - Extended Service - 5 Year - Service

About This Product

Overview

Zebra OneCare™ Essential and Select Maintenance Plans | Keeping Your Technology Running While You Run Your Business

You count on your Zebra devices and software to run your business and meet your customers' expectations. Unexpected failures that interrupt your workflows are out of the question. There's no time for downtime. Sidestep surprises with Zebra's flexible, right-for-you maintenance plans. Never one-size-fits-all, we offer a portfolio of customizable and personalized plans and enhancements to fit your needs, budget and urgency.

Two Core Plans to Give You Beyond-Warranty Protection

Part of a bigger family of maintenance plans, we created these two core plans as the go-to options that can meet the crucial day-to-day coverage and outcome protection of nearly any Zebra customer. Go beyond the warranty with top-to-bottom, inside-out, comprehensive and preventative care for your devices and the operational outcomes they support.

Zebra OneCare™ Essential | Core support with all-inclusive protection

  • 8X5 live-agent phone support
  • Three-day repair turn-arounds
  • Software and security updates
  • Cloud-based visibility into repair reports and more with VisibilityIQ™ OneCare™
    • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
    • Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
    • Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
    • 3 Business Day - Repair service response time for convenient and efficient handling of service needs
    • 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
    • Carry?in service reduces risks related to shipment by allowing the product to be brought directly to a service point for assistance

    Quick Specifications

    Service Name
    OneCare Essential With Comprehensive Coverage - Extended Service
    Product Type
    Service
    Service Main Type
    Maintenance
    Service Description
    8x5x3 Business Day
    Service Response Time
    3 Business Day - Repair
    Service Location
    Carry-in
    Service Duration
    5 Year
    Service Characteristic
    Parts & Labor