Cisco Meraki RMA Only Service - (Renewal) - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ROB-MG5EHW1A
8 x 5 x Next Business Day - On-site - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- RMA Only Service - (Renewal)
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Replacement Return Material Authorization
- Service Response Time
- Next Business Day - Replacement
- Service Location
- On-site
- Product Supported
- Meraki MG52E CELLULAR GW WI