HPE Foundation Care Exchange - Extended Service - 3 Year - Service
9 x 5 x Next Business Day - Service Depot - Exchange
About This Product
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support.
Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features new releases update service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Next Business Day - Replacement service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Foundation Care Exchange - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 9x5xNext Business Day
- Provided Support
- New Releases Update Phone Support Remote Diagnosis Replacement Web Knowledge Base Access
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year